Why won't my iPod make any sound?

From Software Wiki

• If your iPod won't play music or make any sounds at all, first check the straightforward -- make sure that the iPod is in "play" mode rather than "pause" (and if the "hold" switch is in its locked position, you will need to unlock it to adjust the controls), make sure the volume is turned up to a reasonable level, and that the headphones are plugged in completely. Try a couple of different songs to make sure that it isn't a problem with the particular file the iPod is trying to play.

• If that doesn't work -- and the display indicates that music is playing (assuming it's not an iPod shuffle sans display) -- try unplugging the headphones and plugging them back in. Try gently rotating the headphone jack while plugged in to see if you can then hear the music (or if it cuts in and out when you rotate the connection).

• After that, unplug the headphones and plug them into a computer, a stereo, or anything else with a headphone jack and see if the headphones work connected to something other than the iPod. If the headphones still don't work, try another pair of headphones with the iPod and see if you then can hear the music.

• If you have tried all of the above and the iPod still won't produce sound, it's highly likely that the audio jack is broken or the iPod has another hardware problem (such as a bad solder connection), but go ahead and run through the Apple recommended "five R's" for good measure as well.

• Site sponsor Mission Repair offers free hardware diagnosis and an affordable 24 hour repair service by mail. Services include replacing the audio jack as well as fixing other hardware problems for all iPod models.

Related product:
Tansee iPod Transfer (Hot,transfer song from iPod to computer easily. Tansee iPod Transfer utilizes iPod's internal database to display your iPod's files instantly.)

back to Tansee iPod Transfer
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